Terms and Conditions for TreeTop Fiddan
Welcome to TreeTop Fiddan. By making a reservation, you agree to the following terms and conditions. Please read them carefully.
1. Safety Information
TreeTop Fiddan features tree-top cabins with steep staircases and potential fall hazards. Guests use these facilities at their own risk. Please ensure that children are supervised at all times.
The cabins are unfortunately not wheelchair accessible. Be aware that wooden stairs and platforms can become slippery when wet or icy. Exercise caution while navigating these areas.
2. Fire Safety
Our cabins are primarily illuminated by candles, which must be extinguished before leaving the premises. When using the open fireplace, do not leave the fire unattended until it is completely extinguished. The same applies to campfires at designated fire pits.
Open flames are prohibited outdoors during fire hazard conditions. Please inquire with us if you have any doubts about current fire safety regulations, especially regarding forest fire risks.
3. Payment Policy
For bookings not made via credit card and opting for bank transfer, the following payment deadlines apply:
- More than 10 days before arrival: Payment is due within 3 days of booking.
- Less than 10 days before arrival: Immediate payment is required.
If split payment is necessary, please contact us for arrangements.
Note: Failure to receive payment by the deadline may result in cancellation of your booking without notice.
4. Cancellation Policy
In the unlikely event that you need to cancel your reservation, the following rules apply:
- More than 30 days before arrival: 90% refund
- 5 to 30 days before arrival: 50% refund
- Less than 5 days before arrival: No refund
Please note that PayPal, Vipps, or other payment fees are non-refundable. We recommend checking with your travel insurance regarding any cancellation rights.
For gift cards, cancellation rules apply only if specific dates for your stay have been selected.
5. Limitation of Liability
TreeTop Fiddan is not liable for any injury, loss, or damage to persons or property during your stay. Guests accept full responsibility for their safety and that of their accompanying guests.
6. Governing Law
These terms and conditions are governed by the laws of Norway. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Norway.
7. Modifications
We reserve the right to modify these terms and conditions at any time. Changes will take effect immediately upon being posted on our website.